What Should I Expect When It Comes to In-Ground Flagpole Delivery?

It's not every day that you have a flagpole delivered to your home or business. Below is a list of key steps for delivery:

1. Scheduling: The freight company should call you at least 24 hours ahead to arrange a delivery window.
2. Assistance: Note that the freight company is under no obligation to help unload the flagpole—please have help available if needed.
3. Inspection: Upon arrival, inspect the packaging and pole for any signs of damage. Check the shaft and accessories carefully.
4. Damage Protocol: If damage is found, it is recommended to reject the shipment and contact us immediately for a replacement. If the damage is minimal, note it on the carrier’s bill of lading.
5. NOTE:If the accessory kit is damaged in any way please accept delivery, note the damage on the bill of lading and contact us for a replacement to be sent, free of charge.
6. Storage Advice: We do not recommend storing the flagpole in its cardboard tubing outdoors. Remove it from the cardboard and store it in a safe, secure area.

HOW DO I SELECT A SITE FOR MY FLAGPOLE?

Each property is unique and flag display needs vary, so there is no one perfect spot for every flagpole. However, keep these guidelines in mind:

• Be mindful of overhanging wires, buried utilities, and nearby structures or landscaping. Ensure the flag has ample room to rotate freely—even at half-staff.
• Choose firm, well-drained soil for the installation site. Avoid loose or recently disturbed soil that may compromise the flagpole’s foundation.
• When in doubt, consult a construction professional or contractor for assistance in determining an appropriate site.
• Before installation, dial 811 – Dig Safe to have public utilities identified and cleared. This process can take up to 2 weeks in some states.

INSTALLATION INSTRUCTIONS

Installation instructions vary by flagpole type. Choose from our detailed installation guidelines below:

The Gettysburg Flag Works Team Can Install Your Flagpole for You!

If you live in the Upstate NY area and would like us to install your flagpole, give us a call at 1-888-697-3524 or contact us online.

We operate in Western Massachusetts, Southern Vermont, and the Greater New York Capitol Region. Our service areas include Albany, N.Y., Schenectady, Troy, Amsterdam, Pittsfield, Hudson, Saratoga Springs, Bennington, and surrounding areas.

Frequently Asked Questions

Q: What if I notice damage upon delivery?
A: Inspect the flagpole and accessories carefully. If any damage is noted, document it on the bill of lading and contact us immediately for a replacement.

Q: Can I store my flagpole in its shipping tube outdoors?
A: No. We recommend removing it from the cardboard tubing to prevent moisture damage and staining.

Q: How do I know if my installation site is appropriate?
A: Ensure the soil is firm and well-drained, and that there’s sufficient clearance from obstacles. When in doubt, consult a professional.

Have Additional Questions?

At Gettysburg Flag Works, we're passionate about everything flag-related—including making sure you have the perfect flagpole installed for your needs. If you have questions about selecting a flagpole, the delivery process, or installation, use our Ultimate Flagpole Guide, and when you're ready to purchase, use our flagpole quote form or contact us directly.

Call us: 1-888-697-3524

Don't hesitate to get in touch with us! Call 1-888-697-3524 or contact us online for more information.